Reduced TAT and hiring costs by 15% for a Japanese client

About the client

The client is a global financial services group with headquarter in Tokya, Japan. They are pioneers of investment banking, investment management, and global market dealings with an integrated network spanning over 30+ countries and regions.

Client’s Challenges

The client needed to hire senior business analysts in 90 days who would culturally fit into the organization. Their requirement was also to engage with the vendors through predefined SLA-based SOWs.

Key Gaps

  • Lack of cost-efficient staff augmentation
  • Irrelevant candidate profiles
  • Zero post-interview communication with candidates
  • Inefficient governance models

Quess Solution

In order to tackle the steep TAT, our team developed Service Level Agreement (SLA) based Scope of Work (SOW) for all vendors. Since the client hired permanent staff that led to higher cost-to-hire, we helped build their confidence in contractual hiring to improve cost-efficiency.

  • Started talent screening based on the newly introduced logical and need-based governance models.
  • Benchmarked candidate profiles that best-fit the company culturally and professionally.
  • Engaged and interacted with candidates continuously before and after the interview to ensure zero no-shows.


  • Deployed candidates in less than 45 days
  • On-boarded candidates onto the company systems in less than 21 days
  • Reduced hiring costs by 15%
  • Reduced time-to-hire by 50%

About Quess

Quess is India’s leading business services provider that offers innovative digital solutions to expand business capabilities and productivity. We are the youngest company in the country to transcend into an organisation of 4, 37,000+ employees in less than 15 years. We are the pioneers of workforce management, managed outsourcing, operating asset management, and global tech in India, and have been serving the staffing and recruitment industry through digital automation and transformation.